What is the best way to repair a scratch on a wood floor? We just had an oak floor installed and a snow shovel took a gouge out. Is there a way to wax that area or camouflage it somehow without replacing the entire board?
You have to determine if the wood is missing form the gouge, in this case you can deepen it with a nail punch, and fill with a light colored epoxy putty. Let the putty cure, sand flush, and stain and color the grain until it is blended in with the wood. Then touch up the floor finish.
But if the wood is merely compressed, you will have to remove the finish from that spot, by chemical stripping or sanding to the bare wood. Then use a hot clothes iron and a clean white rag wetted on a corner, and steam puff the dent back to the surface. Wait overnight for it to dry, and touch up the finish. Read my article available in the search box at the top of this web page about floor maintenance, both parts, to determine your floor finish, and other methods for general maintenance.
This may be all too much trouble, and you might instead just enjoy the character marks your wood floor is gaining as it ages, just like us humans.